To maintain our brand UNIFREE as the most trustworthy and preferred service brand in our customers’ perception.
- Rendering consistent extension and updating of product assortments in line with customer expectations and global competitive pricing policies;
- Reinforcing sales through the latest and most effective techniques as well as promotion activities;
- Creating prompt and reasonable solutions in order to meet customer needs through an efficient communication system;
- Using the feedback from customer relations management (CRM) to create a pleasurable shopping experience and consistent customer satisfaction.
Since 2003 UNIFREE achieved ISO 9001:2000 quality certificate with the approval of TÜV.